Answers, in plain English.

It automatically removes tablets from blister packs. Machine vision reads the pack format in under 5 seconds, and the self-adjusting forks set the pressure for that pack before the run starts.

A dose administration aid — the pack a pharmacy makes up so a patient takes the right tablets at the right time, usually a week at a time. Blister packs are how medication arrives from the manufacturer; DAAs are what the pharmacy makes from them. Emptying those blister packs by hand is the step our machine automates.

It auto-calibrates in under 5 seconds and then runs continuously, so the setup time between formats effectively disappears. We're measuring real-world throughput during the 2026 pilot and will publish figures once we have them.

The calibration bay measures width, pitch, and layout the first time it sees a pack, then saves that profile and recognises the same pack on later runs. Either way there's nothing for you to select or maintain. If you run an unusual pack, send us a sample and we'll test it before your demo.

No. The machine is designed to be set up by pharmacy staff. We include a full onboarding session with our team.

Sydney-metro pharmacies. We are onboarding five sites for 2026 — one is confirmed and the remaining places are open at time of writing.

A site visit, a 4-week supervised trial with the Automated Deblistering Machine on your bench, and a review together at the end.

No cost to join the pilot program.

Tell us about your pharmacy on the contact page — we'll reply within 3 business days.

The Automated Deblistering Machine has an RRP of $24,995 including GST, per machine — indicative until the general release we're targeting for 2027. Ahead of that we're offering twenty-five machines to founding pharmacies at half that: $12,497.50 including GST. That is the whole price rather than a deposit. Once those twenty-five are taken, the next pharmacy pays full RRP.

Eventually, yes — paying the early-bird price is what holds your place. But the reserve form takes no payment at all: it's an expression of interest. You send your details, we reply within 3 business days with pricing and your reservation number, and your preorder is confirmed only once you choose to pay and it clears.

Your payment is held in a locked account until your machine is delivered — we don't fund the company with it. If we haven't delivered within 9 months of your payment clearing, you can request a full refund. Your invoice states that date.

A numbered place in the first production run, Insera Inventory included, and priority install with a direct line to the founders rather than a support queue.

Not yet — but there will be one. Insera Inventory is included at no extra cost for pilot pharmacies and for the twenty-five founding pharmacies who reserve. That's an introductory arrangement, not a permanent one: Inventory moves to a paid subscription as the product matures, so reserving a machine doesn't lock in free access forever. We'll tell founding pharmacies the price and the start date well before anything is charged.

Sydney, NSW, Australia. We design, manufacture, and service our machines in-house.

Not yet — we're a small team and there are no positions open to apply for right now. That will change as we scale toward the general release; our Careers page lists the roles we expect to open, and you can register interest in one before it goes live. If you build things and care about healthcare, email info@inseralabs.com anyway — we'd rather hear from you before a role exists than miss you after.

Email info@inseralabs.com, use the contact form, or connect with us on LinkedIn.